Connie Hess, Partner and General Manager at Valley Engineering, discusses company culture and leadership with our president, Steve Gilman.
If you treat your employees well, they will treat your customers well. It’s something Connie Hess and her team at Valley Engineering practice every day. Leadership and company culture have been at the forefront of Connie’s mind since she joined the business 22 years ago. Being flexible, listening, and adapting your communication skills are the keys to successful relationships, both with internal and external clients. In fact, according to Connie, emotional intelligence is one of the most overlooked skills when it comes to creating a flourishing company culture.
From the company’s popular ‘red dot moments’ to their internal book club, we hear about the different approaches Valley Engineering takes to maintain a thriving working environment for their employees. We also discuss the importance of adapting with change and how to look beyond intellectual intelligence as the sole predictor of success.